[New Relic] Process Running = 0.0 for at least 5 minutes on 'C93-Prod-Bus-1'

Incident Report for C93

Resolved

This incident has been resolved.

Posted Apr 06, 2026 - 22:29 CDT

Update

[Comment from Opsgenie]Alberto Hernandez acknowledged alert: "[New Relic] Process Running = 0.0 for at least 5 minutes on 'C93-Prod-Bus-1'"

Posted Apr 06, 2026 - 22:19 CDT

Investigating

Policy Name : Server
Target Name : C93-Prod-Bus-1
Target Type : Query
Target Product : INFRASTRUCTURE
Target Labels : [{windowsPlatform=Microsoft Windows Server 2022 Datacenter Azure Edition, accountId=3692421, hostname=C93-Prod-Bus-1, trustedAccountId=1090024, host.id=56771df8-30d0-4466-b5e2-19b5ba0c0f6b, nr.alerts.enabled=true, nr.logEventType=Log, fullHostname=C93-Prod-Bus-1.C93.ad.diamondasaservice.com, nr.alerts.type=Infrastructure Process Running, policyId=6079173, hostStatus=running, account=C93, apmApplicationNames=C93-DiamondBusiness, windowsVersion=10.0.20348.4893 Build 20348.4893, entityGuid=MzY5MjQyMXxJTkZSQXxOQXwzODEwMDk0OTY5MDU1MjI2NjE, nr.logAccountId=3692421, nr.alerts.policyId=6079173, enabled=true, regionName=centralus, nr_deployed_by=newrelic-cli, windowsFamily=Server, subscriptionId=aba5907b-2222-4a65-97ee-754c169c221c, type=Infrastructure Process Running, id=58742850, instanceType=Standard_E4ads_v5, nr.alerts.conditionId=58742850}]
Target Link : https://radar-api.service.newrelic.com/accounts/3692421/issues/50db3800-c08b-445e-adbc-69bc57d183ab?notifier=WEBHOOK

Timestamp : 2026-04-07 03:19:24 +0000

Posted Apr 06, 2026 - 22:19 CDT