All Systems Operational

Non-Production Operational
Test-1 Operational
Test-2 Operational
PRMI Operational
Diamond Operational
Infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 7, 2026

No incidents reported today.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

Completed - The scheduled maintenance has been completed.
Oct 3, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 02:00 CDT
Scheduled - The Azure team will be applying Microsoft updates after 2:00 am CT on Saturday morning to the following C93 environments. To complete the installation process, the servers will be restarted and back online by 7:00 am CT on Saturday morning.

• Prod-Bus-1
• Prod-Web-1
• Prod-SQL-1

Please report any conflicts, otherwise we will move forward with the Microsoft updates.

Thank you,

Azure Team

Sep 28, 15:23 CDT
Resolved - This incident has been resolved.
Oct 3, 00:30 CDT
Investigating - Policy Name : Server
Target Name : C93-Prod-SQL-1
Target Type : Host
Target Product : INFRASTRUCTURE
Target Labels : [{windowsPlatform=Microsoft Windows Server 2022 Datacenter, accountId=3692421, hostname=C93-Prod-SQL-1, trustedAccountId=1090024, host.id=faf1e7ab-fda9-4f35-b765-ae16df8e5a3c, nr.alerts.enabled=true, fullHostname=C93-Prod-SQL-1.C93.ad.diamondasaservice.com, nr.alerts.type=Infrastructure Metric, policyId=6079173, hostStatus=running, account=C93, windowsVersion=10.0.20348.5499 Build 20348.5499, availabilityZone=1, cloud.availability_zone=1, nr.alerts.policyId=6079173, enabled=true, regionName=centralus, windowsFamily=Server, subscriptionId=aba5907b-2222-4a65-97ee-754c169c221c, type=Infrastructure Metric, id=54984142, entityId=4863482285551405392, instanceType=Standard_E8ads_v5, nr.alerts.conditionId=54984142}]
Target Link : https://radar-api.service.newrelic.com/accounts/3692421/issues/d1680fe7-55ce-44f6-a6dd-b71737520fde?notifier=WEBHOOK

Timestamp : 2026-10-03 05:23:33 +0000

Oct 3, 00:23 CDT

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Resolved - This incident has been resolved.
Oct 1, 07:43 CDT
Investigating - Policy Name : Server - Non Production
Target Name : C93-PRMI
Target Type : Query
Target Product : INFRASTRUCTURE
Target Labels : [{windowsPlatform=Microsoft Windows Server 2022 Datacenter, accountId=3692421, hostname=C93-PRMI, trustedAccountId=1090024, host.id=b00f8ac7-2d55-4a09-b98a-a21102c45467, nr.alerts.enabled=true, fullHostname=C93-PRMI.C93.ad.diamondasaservice.com, nr.alerts.type=Infrastructure Process Running, policyId=6079174, hostStatus=running, account=C93, windowsVersion=10.0.20348.5622 Build 20348.5622, entityGuid=MzY5MjQyMXxJTkZSQXxOQXwtMjgxOTk4MjYzODYwMjE4NzkyNg, nr.alerts.policyId=6079174, enabled=true, regionName=centralus, windowsFamily=Server, subscriptionId=aba5907b-2222-4a65-97ee-754c169c221c, type=Infrastructure Process Running, id=48958751, instanceType=Standard_E2ads_v5, nr.alerts.conditionId=48958751}]
Target Link : https://radar-api.service.newrelic.com/accounts/3692421/issues/2ac7d732-b9fd-47a2-ab67-29d7ee3e3bad?notifier=WEBHOOK

Timestamp : 2026-10-01 12:42:43 +0000

Oct 1, 07:42 CDT

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Resolved - This incident has been resolved.
Sep 29, 01:12 CDT
Update - [Comment from Opsgenie]Jim Kessler acknowledged alert: "[New Relic] Process Running = 0.0 for at least 5 minutes on 'C93-Prod-Bus-1'"
Sep 29, 00:53 CDT
Investigating - Policy Name : Server
Target Name : C93-Prod-Bus-1
Target Type : Query
Target Product : INFRASTRUCTURE
Target Labels : [{windowsPlatform=Microsoft Windows Server 2022 Datacenter Azure Edition, accountId=3692421, hostname=C93-Prod-Bus-1, trustedAccountId=1090024, host.id=56771df8-30d0-4466-b5e2-19b5ba0c0f6b, nr.alerts.enabled=true, nr.logEventType=Log, fullHostname=C93-Prod-Bus-1.C93.ad.diamondasaservice.com, nr.alerts.type=Infrastructure Process Running, policyId=6079173, hostStatus=running, account=C93, apmApplicationNames=C93-Prod-Bus-1-Business, windowsVersion=10.0.20348.5499 Build 20348.5499, entityGuid=MzY5MjQyMXxJTkZSQXxOQXwzODEwMDk0OTY5MDU1MjI2NjE, nr.logAccountId=3692421, nr.alerts.policyId=6079173, enabled=true, nr_deployed_by=newrelic-cli, windowsFamily=Server, type=Infrastructure Process Running, id=58742850, instanceType=Standard_E4ads_v5, nr.alerts.conditionId=58742850}]
Target Link : https://radar-api.service.newrelic.com/accounts/3692421/issues/fcfd418d-ab26-4adc-b8d9-970a3dafd2f0?notifier=WEBHOOK

Timestamp : 2026-09-29 05:51:43 +0000

Sep 29, 00:51 CDT

Sep 28, 2026

Resolved - This incident has been resolved.
Sep 28, 09:41 CDT
Investigating - Policy Name : Server - Non Production
Target Name : C93-Test-2
Target Type : Query
Target Product : INFRASTRUCTURE
Target Labels : [{windowsPlatform=Microsoft Windows Server 2022 Datacenter, accountId=3692421, hostname=C93-Test-2, trustedAccountId=1090024, host.id=875550ba-1677-43d7-a660-3d16ad7443ef, nr.alerts.enabled=true, fullHostname=C93-Test-2.C93.ad.diamondasaservice.com, nr.alerts.type=Infrastructure Process Running, policyId=6079174, hostStatus=running, account=C93, windowsVersion=10.0.20348.5622 Build 20348.5622, entityGuid=MzY5MjQyMXxJTkZSQXxOQXw4MzE2MzYxMDQwMDYzMjAyNDYz, nr.alerts.policyId=6079174, enabled=true, regionName=centralus, windowsFamily=Server, subscriptionId=aba5907b-2222-4a65-97ee-754c169c221c, type=Infrastructure Process Running, id=54984108, instanceType=Standard_E2ads_v5, nr.alerts.conditionId=54984108}]
Target Link : https://radar-api.service.newrelic.com/accounts/3692421/issues/182c0a6c-48af-40f0-8b97-0b889e592415?notifier=WEBHOOK

Timestamp : 2026-09-28 14:40:56 +0000

Sep 28, 09:41 CDT
Resolved - This incident has been resolved.
Sep 28, 09:25 CDT
Investigating - Policy Name : Server - Non Production
Target Name : C93-Test-2
Target Type : Query
Target Product : INFRASTRUCTURE
Target Labels : [{windowsPlatform=Microsoft Windows Server 2022 Datacenter, accountId=3692421, hostname=C93-Test-2, trustedAccountId=1090024, host.id=875550ba-1677-43d7-a660-3d16ad7443ef, nr.alerts.enabled=true, fullHostname=C93-Test-2.C93.ad.diamondasaservice.com, nr.alerts.type=Infrastructure Process Running, policyId=6079174, hostStatus=running, account=C93, windowsVersion=10.0.20348.5622 Build 20348.5622, entityGuid=MzY5MjQyMXxJTkZSQXxOQXw4MzE2MzYxMDQwMDYzMjAyNDYz, nr.alerts.policyId=6079174, enabled=true, regionName=centralus, windowsFamily=Server, subscriptionId=aba5907b-2222-4a65-97ee-754c169c221c, type=Infrastructure Process Running, id=48958751, instanceType=Standard_E2ads_v5, nr.alerts.conditionId=48958751}]
Target Link : https://radar-api.service.newrelic.com/accounts/3692421/issues/ee2f3c1d-a0a5-4f0e-98c5-7f537c4a8aff?notifier=WEBHOOK

Timestamp : 2026-09-28 14:24:50 +0000

Sep 28, 09:25 CDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

Resolved - This incident has been resolved.
Sep 26, 00:32 CDT
Investigating - Policy Name : Server
Target Name : C93-Prod-SQL-1
Target Type : Host
Target Product : INFRASTRUCTURE
Target Labels : [{windowsPlatform=Microsoft Windows Server 2022 Datacenter, accountId=3692421, hostname=C93-Prod-SQL-1, trustedAccountId=1090024, host.id=faf1e7ab-fda9-4f35-b765-ae16df8e5a3c, nr.alerts.enabled=true, fullHostname=C93-Prod-SQL-1.C93.ad.diamondasaservice.com, nr.alerts.type=Infrastructure Metric, policyId=6079173, hostStatus=running, account=C93, windowsVersion=10.0.20348.5499 Build 20348.5499, availabilityZone=1, cloud.availability_zone=1, nr.alerts.policyId=6079173, enabled=true, regionName=centralus, windowsFamily=Server, subscriptionId=aba5907b-2222-4a65-97ee-754c169c221c, type=Infrastructure Metric, id=54984142, entityId=4863482285551405392, instanceType=Standard_E8ads_v5, nr.alerts.conditionId=54984142}]
Target Link : https://radar-api.service.newrelic.com/accounts/3692421/issues/638a5966-18d5-4d85-982c-51755fb5d707?notifier=WEBHOOK

Timestamp : 2026-09-26 05:25:42 +0000

Sep 26, 00:25 CDT

Sep 25, 2026

Resolved - This incident has been resolved.
Sep 25, 13:59 CDT
Update - [Comment from Opsgenie]Kristopher Wilson acknowledged alert: "[New Relic] Process Running = 0.0 for at least 5 minutes on 'C93-Test-1'"
Sep 25, 13:31 CDT
Investigating - Policy Name : Server - Non Production
Target Name : C93-Test-1
Target Type : Query
Target Product : INFRASTRUCTURE
Target Labels : [{windowsPlatform=Microsoft Windows Server 2022 Datacenter, accountId=3692421, hostname=C93-Test-1, trustedAccountId=1090024, host.id=ee06c948-9744-4342-b304-471133fd3b21, nr.alerts.enabled=true, fullHostname=C93-Test-1.C93.ad.diamondasaservice.com, nr.alerts.type=Infrastructure Process Running, policyId=6079174, hostStatus=running, account=C93, apmApplicationNames=C93-TEST-1-Business, windowsVersion=10.0.20348.5622 Build 20348.5622, entityGuid=MzY5MjQyMXxJTkZSQXxOQXwtNjA2NDQ5NDQyMjg2NzY4MTc0NQ, nr.alerts.policyId=6079174, enabled=true, regionName=centralus, windowsFamily=Server, subscriptionId=aba5907b-2222-4a65-97ee-754c169c221c, type=Infrastructure Process Running, id=54984108, instanceType=Standard_E2ads_v5, nr.alerts.conditionId=54984108}]
Target Link : https://radar-api.service.newrelic.com/accounts/3692421/issues/76fb1fc7-7089-4eed-81a8-b70efa9261ea?notifier=WEBHOOK

Timestamp : 2026-09-25 18:30:39 +0000

Sep 25, 13:30 CDT
Resolved - This incident has been resolved.
Sep 25, 13:41 CDT
Update - [Comment from Opsgenie]Kristopher Wilson acknowledged alert: "[New Relic] 5 or more locations failed on 'Test-1 Employee Monitor'"
Sep 25, 13:11 CDT
Investigating - Policy Name : Server - Non Production
Target Name : Test-1 Employee Monitor
Target Type : Monitor
Target Product : SYNTHETICS
Target Labels : [{useTlsValidation=false, shouldBypassHeadRequest=false, accountId=3692421, trustedAccountId=1090024, monitorId=bb59943d-6276-4396-abd2-e940a7fdc39d, nr.alerts.enabled=true, nr.alerts.type=Synthetics Location Failure, monitorType=Ping, policyId=6079174, account=C93, entityGuid=MzY5MjQyMXxTWU5USHxNT05JVE9SfGJiNTk5NDNkLTYyNzYtNDM5Ni1hYmQyLWU5NDBhN2ZkYzM5ZA, period=15, nr.alerts.policyId=6079174, enabled=true, redirectIsFailure=false, publicLocation=Portland, OR, USA, monitorStatus=Enabled, type=Synthetics Location Failure, id=55672370, apdexTarget=7.0, nr.alerts.conditionId=55672370}]
Target Link : https://radar-api.service.newrelic.com/accounts/3692421/issues/f248df2d-e82e-4d8c-b3fd-8aa217152f69?notifier=WEBHOOK

Timestamp : 2026-09-25 18:11:34 +0000

Sep 25, 13:11 CDT
Resolved - This incident has been resolved.
Sep 25, 13:37 CDT
Update - [Comment from Opsgenie]Kristopher Wilson acknowledged alert: "[New Relic] Process Running = 0.0 for at least 1 minutes on 'C93-Test-1'"
Sep 25, 13:07 CDT
Investigating - Policy Name : Server - Non Production
Target Name : C93-Test-1
Target Type : Query
Target Product : INFRASTRUCTURE
Target Labels : [{windowsPlatform=Microsoft Windows Server 2022 Datacenter, accountId=3692421, hostname=C93-Test-1, trustedAccountId=1090024, host.id=ee06c948-9744-4342-b304-471133fd3b21, nr.alerts.enabled=true, fullHostname=C93-Test-1.C93.ad.diamondasaservice.com, nr.alerts.type=Infrastructure Process Running, policyId=6079174, hostStatus=running, account=C93, apmApplicationNames=C93-TEST-1-Business, windowsVersion=10.0.20348.5622 Build 20348.5622, entityGuid=MzY5MjQyMXxJTkZSQXxOQXwtNjA2NDQ5NDQyMjg2NzY4MTc0NQ, nr.alerts.policyId=6079174, enabled=true, regionName=centralus, windowsFamily=Server, subscriptionId=aba5907b-2222-4a65-97ee-754c169c221c, type=Infrastructure Process Running, id=48958751, instanceType=Standard_E2ads_v5, nr.alerts.conditionId=48958751}]
Target Link : https://radar-api.service.newrelic.com/accounts/3692421/issues/5b9c7316-a475-40d4-8446-c3753d75a12e?notifier=WEBHOOK

Timestamp : 2026-09-25 18:07:40 +0000

Sep 25, 13:07 CDT

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Resolved - This incident has been resolved.
Sep 23, 20:30 CDT
Update - [Comment from Opsgenie]Alberto Hernandez acknowledged alert: "[New Relic] Process Running = 0.0 for at least 1 minutes on 'C93-PRMI'"
Sep 23, 20:19 CDT
Investigating - Policy Name : Server - Non Production
Target Name : C93-PRMI
Target Type : Query
Target Product : INFRASTRUCTURE
Target Labels : [{windowsPlatform=Microsoft Windows Server 2022 Datacenter, accountId=3692421, hostname=C93-PRMI, trustedAccountId=1090024, host.id=b00f8ac7-2d55-4a09-b98a-a21102c45467, nr.alerts.enabled=true, fullHostname=C93-PRMI.C93.ad.diamondasaservice.com, nr.alerts.type=Infrastructure Process Running, policyId=6079174, hostStatus=running, account=C93, windowsVersion=10.0.20348.5499 Build 20348.5499, entityGuid=MzY5MjQyMXxJTkZSQXxOQXwtMjgxOTk4MjYzODYwMjE4NzkyNg, nr.alerts.policyId=6079174, enabled=true, regionName=centralus, windowsFamily=Server, subscriptionId=aba5907b-2222-4a65-97ee-754c169c221c, type=Infrastructure Process Running, id=48958751, instanceType=Standard_E2ads_v5, nr.alerts.conditionId=48958751}]
Target Link : https://radar-api.service.newrelic.com/accounts/3692421/issues/6cfac34c-359e-48b1-ad9d-8c81f07e9fb4?notifier=WEBHOOK

Timestamp : 2026-09-24 01:17:21 +0000

Sep 23, 20:17 CDT